Frequently Asked Questions

Product Questions

  • Q: Why should I buy CHLITINA products?

    A: CHLITINA products adhere to the R&D philosophy of “Repaired & Healthy Skin” and are integrated with years of big data in skin care experience, providing you with five-star “Precision Skin Care” services. All products contain “Skin Friendliness”, “Skin Care”, and “Skin Rejuvenation” effects, providing you with the maintenance that your skin “requires”.

  • Q: How can I identify genuine CHLITINA products?

    A: All CHLITINA products are labelled with comprehensive anti-counterfeit tags and barcodes for your reassurance.

  • Q: How can I avoid counterfeit CHLITINA products?

    A: CHLITINA provides an extensive shopping environment, including the official websites of CHLITINA and Beautology, as well as legally authorized CHLITINA franchises. You can purchase CHLITINA-certified products online and offline, and CHLITINA labels all of its products with anti-counterfeit tags.

  • Q: How can I purchase CHLITINA products?

    A: CHLITINA provides an extensive shopping environment, including the official websites of CHLITINA and Beautology, as well as legally authorized CHLITINA franchises, where you can visit to obtain CHLITINA products. Visit your nearby service location for any purchase enquiries, or contact us at service.tw@chlitina.com.

Franchise Questions

  • Q: What competitive advantages does CHLITINA have?

    A:
    1. CHLITINA is the biggest beauty chain brand in Asia, with over 4,000 franchisees in the world.
    2. CHLITINA is the only company in the industry that has been recognized as one of the Top 20 Best Taiwan Global Brands for 3 consecutive years.
    3. Equipped with a comprehensive cultivation and educational system, that extensively cultivates franchisees into professional beauty experts from basic knowledge to professional knowledge and techniques.
    3. Equipped with a comprehensive cultivation and educational system, that extensively cultivates franchisees into professional beauty experts from basic knowledge to professional knowledge and techniques.

  • Q: What are the advantages of joining CHLITINA?

    A: CHLITINA is equipped with the most comprehensive technical training, excellent products, professional skin care equipment, team management counselling, ability to expand overseas markets, and abundant marketing resources. By integrating the above extensive resources, franchisees are able to expand into a business, and may even become an international business.

  • Q: I would like to join CHLITINA, what documents do I need?

    A: Joining CHLITINA requires (1) copy of the business registration certificate, (2) copy of both sides of the person in charge’s National Identification card, (3) copy of both sides of the cosmetologist’s license, (4) legal person’s bank account (post office or Farmers’ Association accounts not applicable).

  • Q: I am interested in becoming a franchisee, where should I go for more information?

    A: Please call the Franchise Hotline 886 2 2723 8666 to speak with our specialists.

Shopping Q&A

  • Q: How do I purchase CHLITINA products?

    A: CHLITINA provides a comprehensive shopping environment, including the official website, Beautology, and CHLITINA franchise stores legally authorized by CHLITINA.